About EyeGlasses Shop
Who is EyeGlasses Shop?
EyeGlasses Shop is an online retailer specializing in stylish and high-quality eyewear. We offer a wide range of glasses, including Aviator, Cat Eye, Oval, Rectangle, Round, and Square glasses.
Where is EyeGlasses Shop located?
Our company is located at 4173 Nickel Road, Los Angeles, US 90017.
Product Information
What types of glasses do you offer?
We offer a variety of glasses, including Aviator Glasses, Cat Eye Glasses, Oval Glasses, Rectangle Glasses, Round Glasses, and Square Glasses.
Are your glasses suitable for all face shapes?
Yes, our diverse range of glasses is designed to complement different face shapes. We recommend choosing a style that best suits your face shape for the most flattering look.
Ordering & Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
How long does it take to process my order?
Orders are typically processed within 1-2 business days.
Shipping & Delivery
What shipping options are available?
We offer two shipping options: Standard Shipping via DHL or FedEx ($12.95) and Free Shipping via EMS for orders over $50.
How long will it take to receive my order?
Standard Shipping takes 10-15 days after dispatch, while Free Shipping takes 15-25 days after dispatch.
Do you ship internationally?
Yes, we ship worldwide, excluding some remote areas in Asia.
Returns & Exchanges
What is your return policy?
You may return your purchase within 15 days of receipt, provided the product is in its original condition.
How do I initiate a return?
Please contact our customer service team at [email protected] to initiate a return.
Customer Support
How can I contact customer service?
You can reach our customer service team via email at [email protected].
What are your customer service hours?
Our customer service team is available Monday through Friday, 9 AM to 5 PM PST.
Account Management
How do I create an account?
You can create an account during the checkout process by providing your email address and creating a password.
How do I reset my password?
If you forget your password, you can reset it by clicking on the “Forgot Password” link on the login page and following the instructions.
Additional Information
Do you offer prescription glasses?
Currently, we only offer non-prescription glasses. However, we are working on expanding our product range to include prescription options in the future.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.